Case Study: Aligning on What We Value

How should your family create its Owner Strategy statement? In this View from the Owner Room episode, Banyan’s editorial director Karen Dillon sits down with a third generation family owner and Director of E-Commerce of Big Y Foods to discuss the process they went through to create their Owner Strategy statement, how they use it, and how process benefitted the family in ways he didn’t expect.

Time Stamps and Key Takeaways from the video are below.

Time Stamps:

[0:56] Christian describes his family business and his role in it

[3:39] He describes what the process actually looked like, starting with discussing their current thinking or strategies for each point of the Owner Strategy triangle —growth, liquidity, and control—and what the dynamics were like between the second and third generation as they were going through this process.

[8:39] Christian shares how the process helped his family understand each other and the business better.

[10:57] Christian explains logistically what the process looked like in the working groups to get to an agreed upon, written Owner Strategy.

[15:58] He describes how the owners use their Owner Strategy statement now in their ownership and in their work.

Key Takeaways: