Spotlight
Owner Strategy
One of the best things about being family business owners is that you get to decide for yourselves what you most value. But that doesn’t make defining value easy. There can be both financial and nonfinancial metrics of success. Determining how your family will define success requires your owner group to make some important decisions together about what matters most. Here’s how to think about the right Owner Strategy to guide both your business and your business family for years to come.
01.
Defining your Owner Strategy
Growth, liquidity, or control? Determining how your family will define success requires a clear Owner Strategy to help you set priorities for your family business (and business family).
02.
Defining your Purpose
Why do you choose to own your business together with family members? If your family business is bound together only by a surface purpose, it’s unlikely to last in the long run. That’s why it’s essential to have a compelling purpose.
03.
Setting Owner Goals and Guardrails
How do you make decisions about trade-offs in how and where to create value? And then how can you ensure those running the business understand your priorities? With your Owner goals and guardrails.
04.
Crafting your Owner Strategy Statement
To capture what you value, owners should create an Owner Strategy statement, a document that articulates your purpose, goals, and guardrails, and can form the basis of a dialogue among owners, the board, and management.
05.
Philanthropy in Family Business
Giving back is a priority for most of the family businesses we know. Often, the most successful philanthropic efforts are part of your Owner Strategy, too.
What is an Owner Strategy, and why does a family business need one?
An Owner Strategy articulates a family business owner group’s shared financial and non-financial goals, the guardrails they want management to operate within, and their collective purpose for being in business as a family. Without a clear and communicated Owner Strategy, management and the board are left to guess at owner priorities, leading to misaligned decisions and avoidable conflict. Unlike business strategy (which focuses on how to compete in the market), Owner Strategy focuses on what owners want the business to do for them and how they want to make that decision together.
What is the Owner Strategy Triangle?
The Owner Strategy Triangle is BanyanGlobal’s tool for helping owner groups articulate their priorities across three dimensions: Growth (investing in the business to expand it), Liquidity (taking money out of the business), and Control (retaining family ownership and decision-making authority). Families cannot maximize for all three priorities at once; they must be willing to make trade-offs. The Triangle helps clarify those tradeoffs so the owner group is aligned on priorities. It is a starting point for the broader Owner Strategy process, not an end in itself.
What is an Owner Strategy Statement, and how does a family create one?
An Owner Strategy Statement is a written document that captures the owner group’s shared purpose, goals, and guardrails for the business. It translates the outcomes of the Owner Strategy process into a clear reference point that owners, the board, and management can use to guide decisions. Creating one involves the full owner group working through questions such as: Why do we own this business together? What financial returns do we expect? What are our non-financial priorities? What decisions are off-limits without owner consent? BanyanGlobal facilitates this process and provides tools, including a step-by-step guide and companion toolkit, to help families create and communicate a statement that reflects genuine alignment, not just surface agreement.
Owners have the right to define what are the high-level financial and non-financial priorities for the businesses that they own together. When they are able to align and articulate those, it gives direction (goals) and limits (guardrails) for those making decisions on their behalf.
Vladimir Barbieri
Partner Emeritus
Owner strategy conversations provide a special opportunity for family members within and across generations to share their goals and expectations. Working through differences can bring your family closer together and set a clear path forward.
Leigh Blank
Principal
Family business owners benefit from thinking like investors by answering a few questions: What are we trying to accomplish with this business? What are our financial and non-financial expectations? What risks are we willing to take? How will we measure performance against our expectations? Alignment on the answers to these questions allow a family to commit financial and non-financial resources to a shared vision of long-term success.
Ben Francois
Partner
One of the best things about family ownership is that you don’t have to define success the way other companies might. You can follow your own path in determining what matters most to you and your family.
Rob Lachenauer
Co-Founder & Partner
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