The Destructive Power of Fake Harmony

Many families we work with are so afraid of conflict that they settle, instead, for what we call “fake harmony”. Banyan partner Nick Di Loreto and principal Alison Isaacson have a conversation about their experiences in working with family businesses. They share a commonality among most families which is this idea of fake harmony. Di Loreto and Isaacson talk through what fake harmony is, why it is so prevalent, and how it has manifested in the families they work with at Banyan.

Time Stamps and Key Takeaways from the video are below.

Time Stamps:

[0:28] Why do families settle in to a fake harmony and how can it negatively affect the business?

[1:37] Avoiding conflict doesn’t last forever. Eventually, there will be a “cliff event” where the conflicts become too much and they explode into a much worse situation than any individual event likely would have caused.

[3:23] What kinds of things can you do to get the constructive conversation around disagreements and contentious issues flowing?

Key Takeaways: